Training, Support and Maintenance

We support and empower you with training and laser education

Get the most out of your investment

Our training and ongoing support empower you to get the most out of your investment. Choose from a range of bespoke training options and benefit from our post-sale initiates to use laser technology to its full potential.

Our Bespoke Training System

All training is run by medical professionals and academics who are experts in laser technology.

Learn alongside the experts

Initial training is provided by Marianne, our qualified aesthetic practitioner, and is carried out on or before system installation at your own practice. This covers handling of the laser, general operating, changing handpieces correctly, laser safety, eye protection and troubleshooting.

Gynecological techniques are taught by an experienced and qualified doctor within their own purpose-designed clinic.

Benefit from bespoke training

Our bespoke training caters to all levels of knowledge. All training is tailored towards the specific techniques required by you and treatments of interest to your patients.

Treatment-specific courses are also run across the UK by relevant, qualified specialists. From Acne Scar Revision to Vaginal Tightening this level of training is tailored to you and aims to get your new treatments up and running as soon as possible.

Top-up your knowledge

If you’re already offering some laser treatments but feel the need to top-up your knowledge then you can attend one of our treatment-specific refresher courses.

The aim of these sessions is to learn new techniques and protocols and to stay up-to-date with the latest technologies available to you. We’re also huge advocates for empowering you to develop new skills and learn more treatment applications to expand your portfolio.

Try self-learning with our knowledge base

We appreciate personal learning and development is important. Once on board, you join the Fotona family which means access to a wealth of innovative, up-to-date information.

Join us at regular events including seminars and workshops run by laser experts. And, as a registered Fotona user access our excellent online resources and Fotona app on your Apple or Android device.

Training with a global reach

We also offer non-UK based training and workshops across Europe on specific laser devices across surgical, gynecological and aesthetic treatment areas.

Fotona Laser Academy training usually takes place in Slovenia and is regularly available. For more information on these workshops including the topics, dates and locations visit the Laser and Health Academy website.

Ongoing Support

We appreciate the power of great customer service and are proud to support our clients.

Our team can guide you through each stage of the process, from choosing the right laser for your clinic, to advising on smart ways to expand your services when required. Get in touch if you have any specific queries or would like more information.

Laser System Maintenance

If you require parts, spares or servicing our certified service engineers are on hand.

We also offer service contracts that ensure a service visit within a maximum of 48 hours, and discounts on parts. For all spares enquiries, get in touch and we will obtain the best price and arrange prompt ordering and despatch to you as soon as possible.