Castle House Medical Ltd Privacy Statement
Castle House Medical (CHM) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We respect the right to privacy of all visitors to the www.castlehousemedical.com website.
We do not collect information that would personally identify you unless you choose to provide it.
The information that you submit is shared only with those people in the CHM team who need this information to respond to your question or request. Information submitted through our online forms may be collected to ensure technical functionality. We do not save personal information to use for other purposes, nor do we provide it to any other organisation.
CHM Ltd may change this policy from time to time by updating this page on our website. Please do check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1.7.20
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information:
This information helps us to understand your needs and provide you with a better service. We will have your information stored securely on our database.
We may use this information to:
- Improve our products and services.
- From time to time send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- Contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use Google Analytics to collect information on how visitors use of our website. This information helps us to generate reports and to help us develop our website. These cookies collect information in an anonymous form, the information collected is the number of visitors to the site, how visitors have arrived at our website and all the pages that are visited.
If you’d like to opt out of cookies, please go to the Network Advertising Initiative website
Links to other websites:
Our website may contain links to other websites or videos. It is important to note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information:
Under Article 17 of the GDPR individuals have the right to have personal data erased. CHM Ltd. will have only ever attained your personal data organically (direct conversation/enquiry), you, of course, have the right ‘to be forgotten’. This means, at your request, we will delete all personal data attributed to you from all of our internal databases.
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the options that you can click to indicate how you want to be contacted in the future.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
- If you would like your data to be removed at any time, please email email@example.com
- We will never sell, distribute or lease your personal information to third parties
You may request details of personal information which we hold about you under the Data Protection Act 1998.
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.